FAQ's - Mathmos Space Projector

  1. Q. How big is the image produced by the space projector?
    A. The darker the environment the bigger the image can be. The biggest focused images that can be achieved vary with different effects; Lava lamp wheels can project focused images of up to 4 meters / 13 ft. in a dark room, all the others will give a crisp focused image of approx. 1.5 meters / 4 ft.
  2. Q. How do I make the image clearer?
    A. Turn the clear plastic focus ring to adjust the image and make it as crisp as possible.
  3. Q. I think my Space Projector is faulty what shall I do?
    A. Firstly read through these FAQs to see if your question has been answered. If not we offer a one year warranty on all our products.  If your lamp was purchased less than a year ago, please contact our customer service team who will be happy to assist. Please read our Faulty Product Returns Advice.

    faulty - broken - not spinning - not rotating

  4. Q. Can the Space Projector project onto the ceiling and the floor?
    A. It can project onto the ceiling by rotating the body but not onto the floor.

    screw to floor - screw to ceiling - floor mount - ceiling mount

  5. Q. Can I buy a projector without an effect?
    A. No projectors are sold with one effect of your choice. You then buy other effects separately.

    just wheel - only wheel

  6. Q. Can I use a lava lamp wheel and graphic wheel at the same time?
    A. No you can only use one wheel at a time. However you can use wheels in conjunction with slide graphics or coloured slides.

    2 wheels - two wheels

  7. Q. Can the projector be mounted on a wall?
    A. No the projector is designed to work on a flat surface.

    wall mount - screw wall

  8. Q. Can I buy a custom wheel for my projector?
    A. We can make custom wheels and slides in quantities of 50 or more please contact us here.

    bespoke wheel - custom - unique

  9. Q. There is something strange in my lava lamp wheel?
    A. If there something that looks like it should not be there, run the projector and wheel for several days for a few hours and it should disappear. If it is still there after this and your lamp was purchased less than a year ago, please read our Faulty Product Returns Advice.

    hair in wheel - hair - foreign object - dirt wheel - fluff wheel

  10. Q. Can I buy replacement parts for my space projector?
    A. Yes we offer replacement bulbs, focus bodies, O rings, slide carriers and motors click here.

    replacement base - replacement bulb - new bulb

  11. Q. My Space Projector is making a noise what shall I do?
    A. Please ensure that it is on an even surface and that it is not left running longer than 6 hours. If it is still making a noise and your lamp was purchased less than a year ago, please read our Faulty Product Returns Advice. If your lamp was purchased over a year ago please buy a new motor click here.

    strange noise

  12. Q. Where is the Mathmos brand on my space projector?
    A. The Mathmos brand is on the transformer and sometimes printed on the base.

    where - brand - logo



 

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