$210.00 Incl. GST

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Neo lava lamp

The only lava lamp tested for both children and adults.

Neo Lava lamp

Tested for Both Children and Adults

Designed by Jonathan Coles Studio to be both stylish and safe, Neo is available exclusively from Mathmos. Made of cast metal in either polished silver or copper, Neo is available in four unique lava colour combinations. Neo is the only lava lamp available tested safe for all ages.

Mathmos Neo lava lamp - yellow with Orange Lava

Mathmos Neo lava lamp - violet with turquoise Lava

Mathmos Neo lava lamp - violet with Pink Lava

Mathmos Neo lava lamp - red with red Lava

Safety
Design
Service
Specifications
Instructions
FAQ
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Bottles

Child Safety Tests

Neo is the first Mathmos lava lamp for kids and adults and has passed the stringent safety tests that this involves. Unlike other lava lamps the bottle is attached to the base, the bulb is not accessible without a tool, it is very stable and not too hot.

Low Voltage

Neo lava lamp is low voltage and powered by a 20w long lasting halogen capsule bulb, included. The built in reflector ensures that heat and light are directed towards the lava and away from the metal.

Shatter Proof Glass

Neo’s Mathmos branded bottle has a coating of shatter proof glass ensuring that should the worst happen and the bottle falls and breaks the glass will be held together.

Fixing Points

Neo’s base has two fixing points allowing you to affix it to a surface for extra safety, if for example used in a busy children’s bedroom.

By Jonathan Coles Studio

Lighting designer Jonathan Coles and his team spent two years ensuring that Neo looks fabulous and works brilliantly.

Cast Metal

Neo is made of solid precision cast metal. Whilst they are complex moulding designs it could not be simpler to assemble with just two pieces to put together and one screw, Allen key provided.

Unique Formulation

As with all Mathmos’ lava lamps the bottle is made in Britain and filled by hand in our factory in Dorset with Mathmos’ unique lava lamp formula. Over 50 years of experience and expertise ensures that Mathmos lava flows better, is clearer and lasts longer.

Unique Shape

Neo’s unique sweeping back plate has been optically designed ensuring that it both frames and reflects the lava and looks good from any angle.

Great service & Simple returns

Mathmos is again a Gold Star Trusted Merchant on review site Feefo; both our products and service are of exceptional quality. If for any reason you are not happy with your purchase we have a simple returns procedure.

Spare Parts

Spare parts for Neo including bottles and bulbs are available here. However Neo capsule bulbs (20w) are easy to find. Changing the bottle and bulb when they end their lives is very simple.

Exclusive

Neo is only available directly from Mathmos. This ensures that you are getting the best price and the best support. Neo is sent directly to you from our factory ensuring the least handling possible.

Free delivery & Multiple payment methods

All orders from Mathmos websites are delivered swiftly and free, see here for delivery information. We offer many ways to pay for your Mathmos products, see here.

Weight:	2.54kg
Product Size:	Height: 420mm
Power:	Mains
Materials:	Die-casting with zinc-alloy material + Chrome plated

Light:	12V 20W GY6.35 Halogen Capsule Bulb
This bulb is primarily used as a heat source.
For Mathmos lava lamps only. Not for household room illumination.

Lifespan:	2000hrs
Colour temp:	2800K
Lumens	374lm
Kw/h	20

Mathmos Neo Lava_lamp - Instructions

ASSEMBLY INSTRUCTIONS

POSITION

Choose a position inside on a clean and horizontal surface.
Do not place near sources of heat or cold, such as a heater or air conditioner. The product operates at its best in a room between 68º F/20º C and 75º F/24ºC.
Keep the cable away from heated surfaces.
This product is not suitable to be set up on glass surfaces.
For best performance we recommend you keep the product away from: sunlight to prevent fading drafts and cold places to prevent slow operation and freezing, hot places to prevent overheating.
For indoor use only.

CHILDREN

This product has been manufactured to relevant safety standards. However, for use with children we suggest to ensure that the product is not knocked to the floor and that you fix the product to a surface, see below. When Neo is not fully assembled do not leave it in reach of children as it contains small parts.

SETUP

This product comes with 8 components:

Base
Bottle
Long arm piece
M4 Screw x 1
M2.5 Allen key x 1
Switching power adapter
UK interchangeable plug
EU interchangeable plug

To assemble:

Place the base on a stable and flat surface. OPTIONAL: The base ring has x2 screw holes that allow you to fix the base (if required) onto a suitable flat even surface. We recommend you use suitable screws (x2 of the same specification) for the desired surface you will be fixing the base onto. You must ensure the base is positioned and secured safely onto to the desired surface. Once fixed, the base should be free from movement at all times. (fixing screws not supplied) (figure 1)
Take the bottle and place the long arm piece over the top of the bottle and push in place (figure 2)
Firmly hold the bottle and arm piece using both hands and carefully place into the base and line up with the screw hole on the base - please do this by slotting the arm piece into the cavity (below the screw hole) in the base. (figure 3)
Insert the screw provided and tighten with the allen key till firm (figure 4)
Slide the correct plug (EU plug or UK plug) onto the switching power adapter until it clicks (figure 5)
Plug the switching adaptor provided into base cable port. Plug the product in and turn it on (figure 6)

WARM UP

Warm up takes between 1-3 hours depending on the surrounding temperature. Stalagmite shapes may form during the warm up process, these will then melt and the lava will begin to flow. It is normal for the glass to have small air bubbles and moulding scars.

OPERATION

Your Mathmos product will operate best after it has been used four or five times. For the first few times you may see small air bubbles in the lava. Please note the heating time will decrease after several uses.
Please do not leave the product on for more than six hours a day or allow it to overheat; this will prolong the life of your product. Overheating will shorten the life of the product; if it is overheating there will be either only one large bubble at the top of the bottle or a lot of very small bubbles.
Never move or shake the product when it is in use or still warm, as this causes irreparable clouding.

REPLACEMENTS

When your product has ended its life it will begin to go cloudy, the colours may fade and it will not move as well as it once did. This will happen after approximately 2000 hours in operation. Whether your product has ended its life or when you wish to have an alternative colour combination, visit our website at www.mathmos.com for more information on a replacement bottle or full product. Please note we do not refill bottles. Please on no account open the secure cap and add liquids.

If the bulb blows, please replace it with one of the same type and wattage. Only fit the correct bulb, as stated in the label in the base. Visit our website at www.mathmos.com for more information on replacement bulbs.

IMPORTANT! Always allow your product to cool down completely prior to handling or moving the product.
Once your product has completely cooled, using the allen key provided to unscrew and remove the back screw out (keep these components safe). Carefully, holding both the bottle and arm piece, lift and remove the bottle and arm piece from the base. Carefully take the arm piece off the bottle and place it onto the bottle you would like to use. Now refer to ‘set up’ for instructions on how to assemble.

SAFETY INSTRUCTIONS

This product carries the statutory guarantee of the country of purchase and meets all the applicable standards requirements.Use this product only for its intended use as described in these instructions. Do not use attachments not recommended by the manufacturer.
Do not use any other means to heat up the bottle other than the bulb provided nor attempt to cool it down artificially.
Do not operate the product for more than 6 hours a day.
The liquids in the product are not dangerous and can be disposed of normally (for details, see our online FAQ’s at www.mathmos.com). If the liquid is swallowed by mistake, drink plenty of water. If any symptoms appear, please visit a doctor.
Never use this product if the bottle has been dropped as this will create weakness; obtain a replacement bottle and dispose of the old one. If the contents are spilt, please dispose of as much liquid and lava as you can remove, then use recommended cleaning methods for removing coloured water and wax for whatever floor you have.

To reduce the risk of burns, electric shock, or injury to persons:

Unplug from outlet before putting on or taking off parts or before cleaning.
Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or if it has been submerged in water.
The external flexible cable of this product cannot be replaced. If the cable is damaged, the product shall be discarded.
To disconnect, turn the switch to the off position, then remove plug from outlet.
Never touch the bulb if the product is switched on or if it has just been switched off in order to avoid burning. To replace a defective bulb, unplug the product and let it cool down sufficiently.

The product manufacturer cannot be made liable for damage or injury caused by improper handling, installation or use of its products.

Q. Can I use the Neo bottles in my Telstar or Astro Baby lava lamps?

A. No Neo formulation is different the bottles will overheat in other models and Astro Baby and Telstar bottles will run slowly or not at all in Neo.
Q. I am having trouble fitting my Neo together.

A. Remember to put the cap and back element on top of the bottle before you put it on the base. Please see the Instructions tab.
Q. I have lost the screw holding my Neo together.

A. You can use an Allen key of the appropriate size or failing that buy another screw, or any other spare parts for Neo.
Q. Neo’s bottle looks a little different to the other Mathmos lava lamp bottles why?

A. It has a shatterproof coating, this helps hold the glass together should the bottle be dropped and break. Buy more bottles here.
Q. Why does my Neo not come on immediately?

A. A slight delay before the light comes on is normal with halogen bulbs.
Q. What makes Neo qualify for a certificate for all ages unlike other lava lamps?

A. Several stringent criteria must be met to achieve this, for example; the bulb should not be accessible without a tool, it must be low voltage not mains voltage, it must be very stable, it must have a shatterproof coating on the glass, the bottle must be attached to the base and it must not be too hot.
Q. Can I easily change Neo’s bottle and bulb when they end their lives?

A. Yes undo the screw at the back with the Allan key provided then Neo comes apart and you can access both the halogen capsule bulb and the bottle. Remember to wait until the product is cold to do this. Buy spare parts here.
Q. There is a little light bleed from the joints at the back of Neo, is this normal?

A. Yes it is.
Q. The screw fixing Neo together sticks out just a little, is this normal?

A. They do vary a little so yes this can be normal.
Q. Can I buy replacement parts for my lava lamp?

A. Yes Mathmos lava lamps are designed to last please buy replacement parts here.
Q. My lava lamp is faulty what can I do?

A. Firstly read through these FAQs to see if your question has been answered. If not we offer a one year warranty on all our products. If your lamp was purchased less than a year ago, please contact our customer service team who will be happy to assist. Please read our Faulty Product Returns Advice.
Q. Why is my lava lamp cloudy?

A. Lava lamps become cloudy for two reasons; either they have been shaken or moved whilst hot or they have reached the end of their life (2000 hours). You can purchase a replacement bottle for your lava lamp here.
cloudy bottle - bottle cloudy - cloudy lava lamp - lava cloudy
Q. Why does my lava lamp have specs and bubbles in the glass?

A. Mathmos lava lamp bottles are manufactured in one of the highest quality automated bottling factories in Britian. Even so small bubbles are a normal part of this manufacturing process, it is not a fault.
glass imperfections - imperfections glass - bubble glass - small bubbles glass - bubbles bottles - bottle bubbles
Q. What are the differences in quality between a Mathmos lava lamp and others?

A. A different lava formulation giving better lava flow, longer life, clearer liquids and more vivid colours. The metal parts are of a thicker, higher grade metal allowing us to hand polish them to a high shine. Our bulbs are directional taking the heat away from the base and directing the light into the lava. We have a higher standard of safety and build quality audited by a number of different bodies. We provide a comprehensive range of spare parts unlike other throw away products. We have 50 years of British manufacturing excellence to draw on.
Q. How long should it take for my lava lamp to warm up?

A. Lava lamps should start working within an hour to an hour and a half of turning them on. First they will form stalagmite shapes, then they will start to form lava lamp shapes.

If you lava lamp does not warm up in this time it may be positioned in the wrong place or the room may be too cold. Lava lamps should be positioned away from drafts and air conditioning. The room should be at least 20 degrees centigrade.
how long warm up - how long start up - lava lamp start up time - lava lamp warm up time
Q. My lava lamp just has one large bubble sitting at the top of the bottle that does not move?

A. The lava lamp is overheated. It could have been on too long (more than 8 hours), so please turn it off and allow it too cool. Or it is positioned in a room that is too hot (more than 24 degrees) or next to a heater. Please reposition your lamp.
lava stuck at the top
Q. How should I dispose of my lava lamp bottle when it reaches the end of its life?

A. Please make a hole in the metal cap with a sharp point, then pour away the liquid. The bottle may then be recycled through your local recycling centre.
bottle throw away - dispose bottle
Q. Can I buy new liquids for my lava lamp?

A. Lava lamp bottles are a sealed unit and so we do not sell the liquids separately, but you can buy a new bottle and contents for Mathmos lava lamps here.
lava lamp liquid - new liquid lava lamp - refill - buy new liquids - buy new wax - buy new lava
Q. Can I buy a new cap for my lava lamp bottle?

A. Lava lamp bottles are a sealed unit and so we do not sell the cap separately, but you can buy a new bottle and contents here.
lava lamp cap - cap lava lamp - buy cap
Q. Why is my lava lamp bottle not sitting straight in the base?

A. Lava lamp bottles do vary minutely as part of the manufacturing process. Turn your bottle round so that it finds a good fit with the base.
wonky lava lamp - wonky bottle - bottle wonky
Q. How long do lava lamp bottles last?

A. Mathmos Lava lamp bottles last for approximately 2000 hours of use. After this you can buy a replacement bottle here.
lava lamp lifespan - lifespan lava lamp - lava lamp last
Q. Where can I buy replacement bulbs for my Mathmos lava lamp?

A. Mathmos have large stocks of replacement bulbs for our lava lamps available here.
which bulb - buy bulb - which bulb do I need - broken bulb - faulty bulb
Q. Why don't you do replacement bottles in the colour I want?

A. Mathmos have made a huge number of colourways over our long history, it is not possible to keep all the colours in stock. Please choose from the current range.
bespoke refills - bespoke colours - custom colours - custom refills - bottle colours - custom lava colours - bespoke lava colours - bespoke bottle colours - special colours
Q. Do you offer custom refills?

A. We do this once a year for some bottles, please contact our customer service team for the proceedure. Please note this is an expensive process best suited to collectors.
bespoke refills - bespoke colours - custom colours - custom refills - bottle colours - custom lava colours - bespoke lava colours - bespoke bottle colours - special colours
Q. Why has my lava lamp made strange stalagmite shapes?

A. This is a normal part of the warming up process. Please leave it on longer and then it will start to form moving lava shapes.
strange lava - lava sticks
Q. My lava lamp is not lighting up?

A. Please check that your bulb is working. You may buy a new bulb here. Alternatively, please check the integrity of the fuse in the plug.
lava lamp broken - lava lamp doesn't work - broken bulb - faulty bulb
Q. Can I buy Mathmos lava lamps for delivery to the USA and Canada?

A. Not at the moment.
usa lava lamps - canada lava lamps - lava lamps usa - lava lamps canada - america lava lamps - lava lamps america - lava lamp usa
Q. Why can I see bubbles in the lava?

A. Small bubbles in the lava are normal particularly when you first receive the lamp. As you use this over time the bubbles will reduce.
Q. Why has the liquid in my bottle gone clear?

A. Over time the dye in the lava liquid will fade, particularly if it is positioned in direct sunlight. If you lamp was bought within the last year and the instructions were followed please contact our customer service team. If your lamp was bought over a year ago you can buy a new bottle here.
liquid clear - clear liquid
Q. The liquid level of my lamp is too low. Can I top it up?

A. No Mathmos lava lamp bottles are sealed units. Do not attempt to take off the cap and on no account top up the liquid. The heat from a lava lamp causes the water to expand and topping up the liquid could cause the lamp to be overfilled and put pressure on the glass as the liquids expand. If you are not happy with your bottle buy a new one here.
liquid low - liquid refill - top up liquid
Q. Why is there wax sticking to the side of the bottle?

A. If you use the lamp a few times this was should stick to the rest. If this does not happen and your lamp was bought less than a year ago please contact us here. If you lamp is over a year old please buy a replacement bottle here.
wax stuck
Q. Do you offer any colours in addition to what is shown on your website?

A. No however we do constatnly add new colours so sign up to our mailing list to be notified of new colours as they are released.
bespoke bottles - special bottles - custom bottles - custom colour
Q. My Jet lava lamp isn't working, what can I do?

A. You may be able to buy bulbs for your jet here. Otherwise I'm afraid we can't help the jet was discontinued many years ago.
jet lava lamp broken - jet lava lamp replacement - jet replacement
Q. Why can I see a metal spring coil floating in my lava lamp bottle?

A. The metal spring is an essential component of a lava lamp bottle. However it should be sitting at the bottom of the bottle. Run the lamp for several hours and hopefully the spring will settle in its right place.
metal coil in bottle - metal spring in bottle
Q. Why can I see a foreign object in my new lava lamp bottle?

A. There should not be anything other than lava and liquid in the bottle, please contact customer services here.
hair in lava lamp - hair in bottle - dirt in bottle - dirt in lava lamp
Q. How old is my Lava Lamp?

A. There have been many small changes in the manufacture of Mathmos lava lamps over our long period of production. Dating lava lamps is not something we can do for you. You might want to visit one of the specialist sites such as www.flowoflava.com to begin this process.
Q. How can I clean my lava lamp?

A. The bottle should be cleaned with glass cleaner and a cloth. The base and cap is aluminium so please use recomended products. If in doubt just use a soft cloth.
clean lava lamp - polish lava lamp
Q. My lava lamp broke on the floor. How do I clean it?

A. Dispose of us much liquid and lava as you can remove from the floor. Then use recommended cleaning methods for removing coloured water and wax for whatever fooor you have.
bottle smashed - smashed bottle
Q. Can I buy Bayonet fitting bulbs for my 1960s ?

A. Not from us I'm afraid we suggest you look online.
bayonet bulb
Q. Can you fix my Smart Astro?

A. Please contact us here to discuss this.
smart astro replacement - broken smart astro - faulty smart astro
Q. Will a replacement bottle fit my 1960s Copper Astro or Lantern?

A. Yes it should do.
bottle copper lava lamp
Q. The replacement bottle I ordered doesn't fit my lamp. Can I change it?

A. Yes please contact customer services here.
replace - change bottle - ordered wrong bottle
Q. Can I buy new liquid and wax?

A. No please buy a complete new bottle here.
refill - liquid refill - refill liquid - refill bottle - bottle refill - buy liquid refill - buy bottle refill - buy new liquids - buy new wax - buy new lava
Q. Can I buy a glitter bottle?

A. Glitter bottles are not currently available.
Q. What is the lifespan of a bottle or bulb?

A. Mathmos lava lamp bottles last 2000 hours. The life of the bulbs vary but are guaranteed for one year from purchase.
how long bottle - how long bulb - broken bulb - faulty bulb
Q. Can I buy replacement bottles/bulbs for my 3-in-1 lava lamp?

A. Whilst we do not have stock of the bottles or bulbs for this discontinued product you can buy regular bulbs and bottles here.
three in one - 3 in one - 3 in 1
Q. Where is the Mathmos brand on my lava lamp?

A. The Mathmos brand is on the plastic base and either printed on the product itself, on a brand label on the lead or etched on the bottle.
brand - logo - where
Q. Why is there is a small gap between the base and the bottle on my astro ?

A. Some astros have a shadow gap between the base and the bottle; this is normal. If for any reason you do not like this please contact our customer service team.
gap - base - bottle - rim